7:00 AM - 12:00 PM

AM Insurance Seminar: Maintaining Relevance and Ethical Standards in Today’s Insurance Industry

Funeral Directors Life

5 CE, Ethics

Insurance license ONLY 

Approved with Ohio Department of Insurance (ODI)

8:30 AM - 5:00 PM

Crematory Operator Training: ICCFA Crematory Operator Certification Program

ICCFA Cremation Coaches

7 CE 

Includes 1 hr. Ethics & 2 hrs. Laws & Rules specific to Cremation

12:30 - 5:30 PM

PM Insurance Seminar: Leveraging Technology and Data to Meet the Life Insurance Needs of Today’s Generational Consumer

Funeral Directors Life

5 CE

Insurance license ONLY 

Approved with Ohio Department of Insurance (ODI)

7:00 AM - 6:30 PM

Registration

8:00 - 9:00 AM

Learning Lab: Mastering Business Reputation and Customer Feedback Management

Judy Dollison

1 Ethics

8:00 - 9:00 AM

Learning Lab: The ABCs of Mortuary Shipping

Kahlen Knapik

1 Laws & Rules

8:00 - 10:00 AM

Learning Lab: Jeopardy of Jaundice

John T. Hill

1 Ethics

1 General

9:15 - 10:15 AM

Learning Lab: Creating a Culture of Raving Fans

Landon Bickley

1 General

9:15 - 10:15 AM

Learning Lab: Insights to Action: Using Consumer Data to Guide Your Business Model

Doug Gober

1 General

10:45 - 11:30 AM

Service of Remembrance

11:45 AM - 12:30 PM

Midday Momentum Lunch

12:30 - 1:15 PM

Opening Ceremony, Annual Meeting, Board Installation and Past President Recognition

12:30 - 6:30 PM

Vital Stats Room

1:45 - 2:15 PM

Keynote: Life after Death

Kenny Lambert

1 General

2:15 - 2:30 PM

Refresh & Recharge

2:30 - 3:45 PM

Keynote: The 5 Essential Laws of Hospitality (to Build Loyalty, Engagement, and Revenue)

Bob Pacanovsky

1 General

3:45 - 4:00 PM

Ohio Department of Health, Bureau of Vital Statistics

Dan Burleson

4:00 - 6:30 PM

Exhibit Hours

1 General

Exhibit viewing: 1 CE hour for the duration of the convention

4:00 - 6:30 PM

Exhibitor Reception

4:00 - 6:30 PM

Portrait Studio 

7:00 - 9:30 PM

Young Funeral Directors Social Event  - offsite at Beeline at Easton

7:00 AM- 5:30 PM

Registration

7:00 - 8:00 AM

Rise & Inspire Breakfast

8:00 - 9:00 AM

Learning Lab: Fish and Funerals: Deathcare in the post-Chevron Doctrine Era

Donald B. Ferfolia, Jr., JD, CFSP & David A. Ingram, Esq.

1 Laws & Rules

8:00 - 9:00 AM

Learning Lab: Unclaimed Cremated Remains

Lanae Strovers

1 Laws & Rules

8:00 - 9:00 AM

Learning Lab: Multimillion Dollar Mistakes: Minimizing the Risks of Mortuary Litigation

Emily de la Cruz

1 Ethics

8:00 AM - 5:30 PM

Vital Stats Room

9:15 - 10:15 AM

Learning Lab: The Value of Viewing – Marketta’s Legacy

Amanda Marie Eilis King, CFSP, MBIT

1 General

9:15 - 10:15 AM

Learning Lab: Tools of the Premier Funeral Home Workplace

Nelson Thulin

1 General

9:15 - 10:15 AM

Learning Lab: Dear Funeral Director/Embalmer, A Look at Organ, Eye & Tissue Donation

Tabitha Cline-Mills, 

MBA

& Lisa Oestreicher

1 General

10:30 - 11:30 AM

Learning Lab: Preneed Primer

Donald B. Ferfolia, Jr., JD, CFSP

1 Preneed Ethics Principles

10:30 - 11:30 AM

Learning Lab: Funerals ARE for Children

Lanae Strovers

1 Ethics

10:30 - 11:30 AM

Learning Lab: Exhaustion, Burnout & Stress – Oh My! Self-Care Strategies for the Funeral Professional

Sherrie Dunlevy

1 Ethics

11:00 - 11:45AM

Mortuary Student Lunch

11:30 AM - 12:15 PM

Grab & Go Lunch on the Exhibit Floor

11:45 AM - 1:15 PM

OFDA Job Fair

1:15 - 2:45 PM

Mortuary Student Forum

Monica Torres, Bill Summers & Emily de la Cruz

12:15 - 12:45 PM

National Update

0.50 General

12:45 - 1:30 PM

Awards and Recognition Ceremony

1:30 - 1:45 PM

Refresh & Recharge

1:45 - 2:45 PM

Keynote: UNSTOPPABLE

Alex Weber

1 General

3:00 - 5:30 PM

Exhibit Hours

1 General

Exhibit viewing: 1 CE hour for the duration of the convention

3:00 - 5:30 PM

Portrait Studio

5:30 - 7:00 PM

President's Reception: Shamrocks & Shenanigans

7:00 - 9:00 PM

Cincinnati College of Mortuary Science (CCMS) Alumni & Friends Reception

Courtesy of and hosted by CCMS

7:00 - 12:45 AM

Registration

8:00 - 9:00 AM

Learning Lab: Preneed: Aligning Ethical Considerations with Your Professional Responsibilities

Kenn Peterson, MS, MBA

1 Preneed Ethics Principles

8:00 - 9:00 AM

Learning Lab: The U.S. Navy Burial at Sea Program

Dr. Jennifer Lares

1 Laws & Rules

8:00 - 9:00 AM

Learning Lab: The Power of Human Connection

Sherrie Dunlevy

1 Ethics

9:00 - 11:00 AM

Outside the Box Brunch

9:15 - 10:15 AM

Learning Lab: Next-Gen Leadership: Building a Legacy through Succession Planning

Cressa Chalmers & Amy Hagen

1 General

9:15 - 10:15 AM

Learning Lab: Unifying Funeral Homes and Hospice Care

Edda W. Sedon, MSSA, LSW & Scott Mason

1 General

10:15 - 11:45 AM

Exhibit Hours

1 General

Exhibit viewing: 1 CE hour for the duration of the convention

10:15 - 11:45 AM

Portrait Studio

11:45 - 12:45 PM

Keynote: Best Practices in Embalming: A Comprehensive Approach

Emily de la Cruz & Monica Torres

1 Laws & Rules

12:45 - 1:45 PM

Keynote: Choose to Rise: 5 Keys to Maintain Balance + Ignite Momentum

Janine Stange

1 General

1:45 - 2:00 PM

Closing Remarks