Funeral Director

Ducro Funeral Service

PURPOSE: The Funeral Director will oversee, direct, and coordinate all aspects of funeral services including body preparation, visitation, services, burials, and cremations, while providing caring support and advice to families and friends of the deceased.

RESPONSIBILITIES:

Provides knowledgeable and caring support to family and friends of deceased; meets with family and/or friends of the deceased to discuss the nature and time of funeral arrangements to be conducted.
Tactfully discusses the options and preference for disposition of the remains; addresses and explains the costs of the funeral with family and/or friends of the deceased.
Coordinates practical arrangements for the funeral that are respectful, professional, timely, and sensitive. This may include transferring the body to the burial site, providing transportation of the family, or arranging visitations and services.
Coordinates the transfer of the body or remains to the funeral home.
Oversees the embalming process.
Provides instructions to the Director of Operations and Funeral Attendant regarding times, rooms, and arrangements to be made.
Schedules clergy and pallbearers, answering any questions about their specific duties.
Makes arrangements with cemeteries for scheduling, opening, and closing of facilities and gravesites, as necessary.
Oversees the issuance of death notices, obituaries, and related paperwork to government agencies and preferred newspapers or other appropriate media.
Ensures paperwork is filed in a timely and orderly manner, consulting with family to obtain accurate and necessary information for completion.
Perform other duties as may be assigned by management

REQUIRED SKILLS/ABILITIES:

Ability to manage distressing and stressful situations with sensitivity and care.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Thorough understanding of methods for comforting people during grief.
Thorough understanding of laws related to funerals and funeral arrangements.
Ability to promptly and accurately execute required legal paperwork.
Ability to perform mortuary services.
Detail-oriented and extremely organized.
Proficient in Microsoft Office Suite or related software.

REPORTS PREPARED:

INTERFACE:

Internal: Co-Workers, Management/Ownership

External: Customers, Supply Vendors, Government Officials

QUALIFICATIONS:

Education: A bachelor’s degree is basic to the position while a bachelor’s degree in mortuary science is preferred.

Experience: A minimum of two plus years of experience in a supervisory/administrative role is basic to the position, while at least two years of funeral home experience is preferred.

Certifications: Funeral Director License according to State of Ohio requirements.

ESSENTIAL FUNCTIONS/REQUIREMENTS:

Valid Driver’s License.
Ability to perform mortuary services.
Required schedule of working every other weekend and one night per week minimum in which weekends will alternate with a primary and a back up which is subject to change with call volume.
Must be available to make arrangements, embalm or run services as a back up Funeral Director when the Primary Funeral Director is already engaged in funeral directing activities or embalming.
Must be able to respond to Funeral Call within 30 minutes when On Call.
Must be able to respond to a Funeral Call within 1 hour when back up for Primary.
Must be able to lift up to 50 pounds without assistance. Must be able to lift up 50-200 pounds with equipment as provided. Utilize assistance and provided equipment for weight over 200 pounds.

EQUIPMENT UTILIZED:

Computers, printers, scanners and other office equipment
Other materials/equipment required to perform the necessary tasks.

PHYSICAL REQUIREMENTS:

Prolonged stationary periods at a desk and working on a computer, using repetitive motion. Must be able to lift up to 50 pounds without assistance. Must be able to lift up 50-200 pounds with equipment as provided. Utilize assistance and provided equipment for weight over 200 pounds.
Must be able to access and navigate each department at the organization’s facilities.
Must be able to traverse a variety of locations and terrains in all weather conditions.

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